Documentation
FAQ: Which email should I use to register? in the NexoRouter documentation.
FAQ: Which email should I use to register?
Use an email address that your team can access long term. For production accounts, avoid personal inboxes that may disappear when a teammate leaves.
Recommendations
- Use a team-owned work email when possible.
- Keep access to the inbox used for login and account recovery.
- Do not share one password across a team.
- If you use OAuth, make sure the provider account remains accessible to the account owner.
If you lose access
Prepare:
Account email:
Known payment records:
Recent request IDs:
Approximate account creation date:
Preferred recovery email:
Support may need account ownership evidence before changing access.